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If you do business with large grocery businesses you automatically have rights and protections under the food and grocery code.
Complaint process
If you have a complaint with a large grocery business, there are a few ways to resolve it.
Contact the large grocery business directly
You can contact the large grocery business directly about the issue or dispute.
Make a complaint with a code meditator
You can ask the appointed code mediator for information about the code and available dispute resolution processes.
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The annual survey of suppliers is now open.
The Food and Grocery Code Supervisor, Professor Elizabeth Sarofim, has released her annual report for 2024–25.
Copyright
The Department of the Treasury encourages the dissemination and exchange of information provided on this website.
The Commonwealth owns the copyright in all material produced by this department.
All material presented on this website is provided under a Creative Commons Attribution 4.0 International licence, with the exception of:
The first annual report of the Grocery Code Independent Reviewer